Privacy Policy

At OCD Space, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, OCD Space ("the Site"). By using the Site, you consent to the practices described in this Privacy Policy.

Changes To Privacy Policy

OCD Space reserves the right to change this Privacy Policy from time to time as it sees fit and your continued use of the Service will signify your acceptance of any adjustment to this Privacy Policy. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our Services. If there are any changes in how we use our users’ Personal Information, notification by e-mail will be made to those affected by this change. Any changes to our Privacy Policy will be posted on our Services 30 days prior to these changes taking place. You are therefore advised to re-read this Privacy Policy on a regular basis.

Information We Collect

We may collect the following types of information when you use the Site:

• Personal Information: When you sign up for the Site, create an account, or contact us, we will collect personal information such as your name, email address, phone number, and any other details you provide including credit card, debit card or any other payment methods.
• Usage Data: We collect data about how you use the Site, such as device type, operating system, app interactions (e.g., pages visited, features used, length of visit, links you click), any referring URL or webpage that led you to our Site and IP address. This helps us analyze and improve the Site’s performance for all users.
• Health-Related Data: The Site will offer features for tracking your OCD symptoms, triggers, or progress. This data is only collected with your explicit consent and is used to provide personalized support to you.

How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: To deliver personalized content, lessons, tools, and resources to help you manage your OCD. This includes providing tailored advice, support, and progress tracking.
• Communication: We may use your contact information to send you notifications about the Site, updates, or important information. You may opt out of marketing emails at any time by clicking the unsubscribe link in those emails.
• Support and Assistance: To respond to your inquiries, troubleshoot issues, and provide customer support.
• Legal and Security Purposes: To comply with applicable laws, protect the rights of users, prevent fraud, and ensure the security of the Site.

How We Protect Your Information

We employ industry-standard security measures, such as encryption, secure servers, and access controls, to protect your personal information. However, no data transmission or storage method can be guaranteed 100% secure, so we cannot insure, promise or guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party companies that help us operate the Site or perform services on our behalf (e.g., analytics, customer support). These providers are obligated to safeguard your data and only use it for the specific purpose for which it was provided.
• Legal Compliance: We may disclose your personal information if required by law, in response to legal requests, or to comply with a legal process.
• Business Transfers: If the company undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes through email or a notice on the Site.

Can-Spam Act And Opting Out Of Emails

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• We may also send you additional information related to your Account or our Services.
• Market to our mailing list, if you provide us with such consent.

To be in accordance with CAN-SPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any other transactional or Service-oriented request.

Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookie Policy

Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities through our Site. Cookies do not record or store any Personal Information. If you want, you can prevent the use of cookies, but then you may not be able to use our Services as we intend. To proceed without changing the options related to cookies, simply continue to use our Services. We may utilize third-party cookies via Google Analytics, Squarespace, LinkedIn and other Services Providers.

What Are The Different Types Of Cookies And How Do We Use Them?

• Essential: These are cookies which are essential for the running of our Site. Without these cookies, parts of our Site would not function. These cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.

  Examples include: Setting unique identifiers for each unique visitor, so that user numbers can be analyzed.

• Third Party Cookies: You may notice on some pages of our Site that cookies have been set that are not related to us. When you visit a page with content embedded from these third-party service providers, they may set their own cookies on your device. We do not control the use of these third-party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. Please check the third-party websites or mobile applications for more information about these cookies.
• Analytical Performance: Analytical performance cookies are used to monitor the performance of our Site, for example, to determine the number of page views and the number of unique users our Site has. We use this information to improve user experience or identify areas of the Site which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain Personal Information such as your name and email address) and it is only used for statistical purposes.

  Examples include: Measuring Users’ behavior, analyzing which pages are viewed and for how long, and which links are followed.

Disabling Cookies

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to refuse, disable, or delete cookies, some of the functionality of our Site may no longer be available to you. Without this information, we are not able to provide you with all the requested services, and any differences in services are related to your information.

Some browsers transmit “do-not-track” signals to websites. We currently do not take action in response to these signals.

Clear GIFs, pixel tags and other technologies

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third Party Analytics

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Information with these third parties.

Data Retention

We retain your personal information as long as necessary to provide services through the Site or as required for legitimate legal or business purposes. You may request that we delete your account and any associated data by contacting us at support@ocdspace.com.

Children’s Privacy

We do not intentionally collect or maintain Personal Information from persons under the age of 18. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected Personal Information from a person under the age of 18, we will make reasonable efforts to delete such Personal Information from our records. We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools that can help their children enjoy their online experience without compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parents/guardian’s preferences.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your Personal Information, or request that we limit its use. If you wish to exercise any of these rights, please contact us at support@ocdspace.com.

California And Virginia Residents

If you live in California or Virginia, you have certain additional rights regarding your Personal Information. This includes the right to request:

• Right to Know: You may request that we disclose the categories of Personal Information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Access and Data Portability: You may request a copy of your Personal Information in a portable format.
• Right to Correct: You may request correction of inaccurate Personal Information.
• Right to Delete: You may request that we delete your Personal Information, subject to certain legal exceptions.
• Right to Opt-Out of Sale or Sharing: OCD Space does not sell Personal Information. However, we may share limited data with advertising or analytics partners (e.g., cookies, pixels) for cross-context behavioral advertising.
• Right to Non-Discrimination: Exercising your privacy rights will not result in different prices, rates, or quality of Services.

These rights are not absolute, and in some circumstances, OCD Space may decline to satisfy your request. If we deny your request, we will tell you why and provide information about how to appeal this decision.

How to Submit a Request

If you would like to submit a request about your Personal Information, we encourage you to do so by emailing us at support@ocdspace.com.

OCD Space does not sell Personal Information in exchange for money. However, we may allow certain third-party partners (such as advertising networks, social media platforms, and analytics providers) to collect information from our Site through cookies, pixels, and similar technologies. Under California law, this may be considered “sharing” Personal Information for cross-context behavioral advertising.

Opt-Out of Sale or Sharing

You have the right to direct us not to sell or share your Personal Information. You may exercise this right at any time by:

• Clicking the “Do Not Sell or Share My Personal Information” link in the footer of our Site;
• Adjusting your cookie preferences through the cookie banner shown when you first visit our Site; or
• Sending us an email at support@ocdspace.com with the subject line “Do Not Sell or Share Request.”

When you opt out, OCD Space will stop sharing your Personal Information with third parties for cross-context behavioral advertising. Essential cookies needed for our Site to function properly will continue to operate.

Authorized Agents

You may also designate an authorized agent to submit an opt-out request on your behalf. After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information to verify your identity. If it is not possible to verify your identity through correlations with existing data, OCD Space may request you submit additional information for verification, such as proof of residency or redacted government-issued identification.